• How Do I Begin Therapy?

    To initiate therapy, please contact me via email at inquiries@felipesalexandre.com, through my website’s contact form, or by calling/texting (973) 798-8177.

    You can also schedule a 50-minute intake session directly through my HIPAA-compliant scheduling portal.

    I don’t offer free consultations, though I’m happy to answer brief questions to help determine if working together might be a fit.

  • Is Insurance Accepted?

    I am an out-of-network provider. As a courtesy, I can submit claims to your insurance company through my secure and HIPAA-compliant platform on your behalf. This often saves time and can simplify the reimbursement process.

    Clients pay the full session fee at the time of service. Depending on your plan’s out-of-network benefits, your insurer may reimburse you directly for a portion of the fee.

    While I can handle claim submission, I do not contact insurance companies to clarify coverage details or resolve reimbursement issues. If a claim is denied or delayed, clients are responsible for contacting their insurance provider to determine the cause and next steps. I’m happy to update and resubmit claims if needed, but communication with your insurer must be managed directly by you.

    I can also verify basic insurance information through my portal, such as whether your plan is active and your out-of-network rate, but certain details (e.g., deductible status, reimbursement amount, and session limits) are not shown.

    To better understand your benefits, you will likely need to call your insurer and ask:

    - Do I have out-of-network benefits for therapy sessions?

    - What is my out-of-network deductible, and how much of it has been met?

    - What percentage of the session cost will I be reimbursed for?

    - Do I need prior authorization for out-of-network services?

    - How do I submit or track a claim for reimbursement?

    Alternatively, I can provide a superbill after each session, which you may submit to your insurer directly if you prefer to manage reimbursement yourself.

    Please note: Courtesy billing is offered as a service to simplify the reimbursement process, but it does not guarantee payment from your insurance provider. Reimbursement amounts and timelines vary based on your plan, deductible, and out-of-network coverage.

  • What Can I Expect During My First Session?

    The first session (intake) is a 50-minute meeting to discuss your needs and desired goals/outcomes. We may also discuss your personal history.

    I’ll share my background and discuss how my approach may help you. We’ll look to agree on whether we’re a good fit to begin therapy.

  • How Do I Know If Therapy Is Right for Me?

    Therapy can help in a variety of ways, including if you’re feeling stuck, overwhelmed, or want to explore your thoughts, emotions, experiences, or relationships.

    During our intake session, we’ll discuss your goals and determine whether my approach to treatment can help you. You can email me brief questions if you’re interested in pursuing my services.

  • What Kind of Clients Do You See?

    I provide counseling and Psychotherapy to a wide range of clients for issues such as anxiety, mood disorders, trauma, obsessive-compulsive patterns, and adjustment difficulties. I work with individuals age 12 and older as well as couples.

  • What Are the Session Fees?

    My fee is $175 for a 50-minute individual therapy session and $195 for a 50-minute couples counseling session, payable at the time of service.

  • What Forms of Payment Are Accepted?

    Payment can be made via credit, debit, or HSA/FSA card through a secure online payment system. Cash is also accepted for in-person sessions.

  • What Is the Cancellation Policy?

    Please cancel or reschedule at least 24 hours in advance by calling/texting (973) 798-8177, emailing me, or using SimplePractice.

    Late cancellations (within 24 hours) incur a $125 fee, and no-shows are charged the full session fee ($175 for individuals, $195 for couples), as this time is reserved for you and cannot be offered to others. The fee helps ensure I can maintain a sustainable practice while prioritizing your care.

    I understand that unexpected changes happen, and I strive to be fair with my policies. In the rare case that I am more than 5 minutes late, I will waive the fee for your next session as a courtesy to respect your time and compensate for the inconvenience.

  • How Long Are Sessions, and How Often Should We Meet?

    Sessions are 50 minutes long. Generally, I recommend meeting weekly, especially during the commencement of therapeutic work.

    We’ll tailor the frequency to your goals, whether short-term or longer-term, and discuss what’s best during your intake.

  • Where Are Sessions Conducted?

    Sessions take place in person at my Jersey City office or virtually via a HIPAA-compliant telehealth platform.

  • How Does Therapy Compare to Medication?

    Medication can help ease symptoms in some cases, but therapy looks to address the underlying causes of emotional distress.

    Until the reasons for your distress are explored and understood, the underlying issues cannot be fully addressed.

    I liken this to wearing a jacket at home during the winter instead of closing the windows. Managing discomfort without addressing its cause usually helps temporarily.

    For some, combining therapy with medication (prescribed by a psychiatrist or psychiatric nurse) can be effective, and I can coordinate with your provider if needed.

    My approach aims to help you gain insight and create lasting change.

  • What Is the Most Important Aspect of Counseling?

    The key to meaningful change is building a trusting, collaborative relationship. Your commitment to attending sessions and engaging openly, combined with my expertise, helps drive progress.

    Therapy is a partnership requiring active participation from all involved.

  • Is Therapy Confidential?

    Yes. Therapy is confidential, and I follow strict HIPAA guidelines to protect your privacy.


    If you choose courtesy billing, only the information necessary for your out-of-network claim (e.g., diagnosis code, date of service, fee) will be shared with your insurer.


    Otherwise, your records remain completely private, except in situations required by law (e.g., risk of harm to self or others).

  • How Are Telehealth Sessions Conducted?

    Telehealth sessions take place via a HIPAA-compliant platform to ensure privacy and confidentiality. You’ll need a private space, a device with a camera and microphone, and a stable internet connection. These sessions provide a convenient and effective way to engage in therapy when in-person meetings aren’t possible.

  • Can I Communicate Between Sessions?

    You are welcome to contact me by email or text for administrative questions, such as scheduling, cancellations, or clarifying logistical details.

    To ensure sessions remain our focused space for reflection and growth, discussions about personal experiences, session content, or therapy-related reflections are best reserved for scheduled appointment times.

  • How Should I Use the Books and Resources You Recommend?

    The materials I share on this site have been thoughtfully chosen. I’ve personally found them meaningful, and have received generally positive feedback from clients who have explored them.

    You’re welcome to bring up any materials in session, though there’s no expectation to do so. I typically introduce these resources into our work together only when they seem particularly relevant to our conversations and may be helpful to you.